Visit our Immigrant Welcome Centre

If you are an immigrant to BC, you may be eligible for services from our immigrant-serving agency.

ICA's  Immigrant Welcome Centre services address the special needs of newcomers, providing tools to facilitate their adjustment to a new life in our community.

Click on the links below to find out how ICA can help you build connections and access resources in our community:

Settlement Services
The ICA Settlement Program provides services to immigrants, refugees, and refugee claimants in the Capital Region. We value settlement services which are inclusive, respectful, and empower immigrants and refugees.

English As Second Language Classes
This program is designed for adult newcomers to Canada who are eligible for ELSA and want to get a job, and provides English language training from Beginners to High-Intermediate level (Canadian Language Benchmark level 6 and 7), as well as English for the Workplace for CLB level 4/5.

Employment Services
A comprehensive range of employment services is available at ICA under the new Employment Program of B.C. In addition to job search support and assistance for eligible clients, a variety of workshops are held throughout the year.

Workshops and Training
The Inter-Cultural Association of Greater Victoria (ICA) offers a variety of educational workshops and training seminars covering a range of topics related to multiculturalism, diversity awareness, immigration, and human rights in the workplace and community.

Translation and Interpretation Services
We provide translation of documents such as birth, marriage and divorce certificates, educational documents and diplomas. Intrepretation and translation services are available at regular rate Monday to Thursday, 9am to 7pm, and Friday, 9am to 4pm.

Professional Mentorship Program
Mentoring Services connects internationally trained professionals with qualified local mentors to help guide newcomers along their career development path.

Youth Group
ICA offers an opportunity for young people to build community and social networks. A great opportunity to meet new people to share laughs and food and engage in many diverse activities like art, music, theatre, dance, sports.

Virtual Host Volunteers

A Virtual Host Volunteer will be happy to answer more questions you may have about immigration and settlement in Victoria.

What is a Virtual Host Volunteer?

A Virtual Host Volunteer is an Inter-Cultural Association of Greater Victoria (ICA) volunteer who will provide you with as much information as possible to any questions you may have about settlement and orientation into the Greater Victoria area. For example if you need more information about English as Second Language programs, housing information in Victoria, or employment services etc., a volunteer will respond to your question as soon as possible.

Virtual Host Volunteers are Canadians who are familiar with all aspects of Victoria and have been trained in cross-cultural understanding. They are knowledgeable and friendly. Feel free to communicate with your Virtual Host Volunteer at any time if you have more questions. Once you arrive in Victoria and come to ICA, you can meet your Host Volunteer in person!

Connect with a Host Volunteer

Languages

ICA workers support families as they adjust to life in Canada. Services are provided in many languages including:

Albanian, Amharic. Arabic, Armenian, Azerbaijani, Bulgarian, Burmese, Cantonese, Cambodian, Croatian, Czech, Dari, Dinka, Dutch, English Sign Language, Farsi/Persian, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kikamba, Kikuyu, Kimeru, Kiswahili, Korean, Mandarin, Myanmar, Nepalese, Nuer, Polish, Portuguese, Punjabi, Pushto, Romanian, Russian, Serbian, Shullok (Luo), Sinhala, Slovenian, Somali, Spanish, Swahili, Tagalog, Tamil, Thai, Tibetan, Tigrigna, Turkish, Ukrainian, Urdu, Vietnamese, Zulu

ICA's  Immigrant Welcome Centre services address the special needs of newcomers, providing tools to facilitate their adjustment to a new life in our community..

Resources
Community Service Organizations,

Multicultural, Immigrant & Refugee Issues,

Funders & Supporters of ICA,

Government Public Internet Access Program,

Language Schools & Institutes, and

Volunteer Organizations.