National Day for Truth and Reconciliation

ICA Offices will be closed Monday, October 2nd, 2023

Learn More About the National Day for Truth and Reconciliation

Impact Report 2022 / 23

Read our latest Impact Report here

LGBTQ2S+ Services for Refugees and Immigrants

ICA stands firm in its support of the LGBTQ2S+ community in Victoria and around the world. As the largest Resettlement Assistance Program service provider on Vancouver Island, and the lead Private Sponsorship of Refugees program, ICA plays a key role in welcoming and providing settlement support to recently resettled LGBTQ2S+ refugees.

Navigating a new country has unique challenges for immigrants and refugees with diverse sexualities, gender identities and expressions. From health care, housing to language classes and making friends -your needs are as unique as you are!

That’s where ICA can help you find the services and supports you need to be all you can be. Our staff are trained to support LGBTQ2S+ clients from diverse backgrounds and can help you find resources in the community to thrive.

Resource Directory

A collection of community resources for LGBTQ2S+ people from diverse cultural backgrounds can be found here:










Download PDF

The Q+ Crew is ICA’s peer support group for LGBTQ2S+ newcomers, refugees and racialized Canadians aged 18-30. Come make friends and share your experience with people who have been there too! Our programs are offered virtually and in-person. Q+ Crew attendees also receive a select number of free counselling sessions with Marigold Counselling. Registration required before attendance.

What participants are saying:

The Q+ Crew provided a safe space to be myself, gave me opportunities to learn and share, allowed me to regularly meet up with folks that had similar life experiences to me, and helped me learn about other cultures.”

For more information about our programs and services for LGBTQI+ immigrants and refugees:

Home is Where the Art is: Introducing the Q+ Crew

For LGBTQ+ immigrants and refugees arriving in Canada, the journey to feeling at home in a new country is as much outward as it is inward. Many arrive alone and are at higher risk of social isolation. For those coming from countries with conservative social values, rejection and discrimination from members of their cultural community in Victoria is still a reality.


Contact Us 

Robin McGeough, Gender Equity & Sexual Diversity Coordinator
Phone: 250.388.4728 Ext. 2123

Immigrant Welcome Centre

From housing and education to employment services, ICA’s Settlement Services team can help newcomers navigate and connect with important resources and support.

Gender-Based Violence

Everyone has the right to safety. If you are experiencing violence or abuse, we are here to help. ICA can connect you to important supports including counselling, housing, victim services and legal support.

Tools for Equity

ICA’s Tools for Equity training program for businesses and organizations, addresses racial disparities and employment barriers faced by immigrants, refugees, and communities of colour in the Capital Regional District.