New Client Registration Form

Just moved to Canada and need support? ICA is here to help you settle in with confidence.
Complete our New Client Registration Form and get started today!

ICA Closed for National Day of Truth and Reconciliation

ICA Offices will be CLOSED on Tuesday, September 30th, 2025.

Emergency Services + Community Support Resources

Settlement Workers in Schools

Settlement Workers in Schools is an outreach program aimed at helping eligible newcomer students (immigrants and refugees) and their families settle and integrate into their school and community. Services are provided throughout the Greater Victoria School Districts 61, 62 and 63.

How It Works:

Settlement workers assist newcomer students and families by:

  • Connecting them to resources and essential services within the school and community
  • Supporting them in gaining an understanding of school culture and expectations
  • Organizing group information sessions on school, diversity, cross-cultural understanding, and other topics to help students and families integrate into school and society
  • Facilitating culturally sensitive communication between school staff and families and encouraging parent participation
  • Promoting respect for diversity and encouraging participation in school and community

This program is FREE for eligible students and families. It is provided through an agreement between ICA and participating school districts, and is funded by Citizenship and Immigration Canada.

SWIS Brochure

Referral Request

Thank you for contacting the SWIS team at ICA.

Please fill out the appropriate form so that we can connect you to the right team member.

Clients of ICA

Referrals from school teachers and counsellors.

Referrals

Not Clients of ICA

This form comes in many languages and is best filled by a family member.

New Client Registration Form

Contact Us

Gita John-Iyam, Youth, Family and School Connections Coordinator 
Email: swis@icavictoria.org
Phone: (250) 388-4728 ext. 2113


Youth & Family Services

ICA provides immigrant programs for youth between the ages of 7-28. In addition, during the year, we host many different types of youth events, social gatherings and summer camps in and around the community to help build cultural connections.

Immigrant Welcome Centre

From housing and education to employment services, ICA’s Settlement Services team can help newcomers navigate and connect with important resources and support.

Learn English (LINC)

Language Instruction for Newcomers to Canada (LINC) provides English language training from beginner to advanced levels for adult newcomers to Canada. LINC is funded by the Government of Canada and is FREE for eligible students.