Frequently Asked Questions- Affordable English Classes
What is your English class refund policy?
Refunds will only be granted 3 business days before the start of your class.
If your request is received before this deadline, we will refund your payment minus the non-refundable $50 administration fee.
If your request is received after this deadline, we cannot refund the payment.
If the class is cancelled by the organizer, a full refund will be issued.
I will miss some classes, can I pay less?
If you miss class or need to leave a course before it ends, your teacher can provide you with the materials you missed.
Prices cannot be adjusted for classes missed due to vacations, illness, emergency travel, or any other reason.
Can I try the class before I register?
No, we do not provide trial classes.
If you want to learn more about our program before registering, please visit our webpage or contact english@icavictoria.org for more information.
I have a work permit / tourist visa, can I join the class?
Yes! Everyone is welcome to take our classes, regardless of your status in Canada.
We welcome all newcomers, including visitors, people with working visas and student visas, refugee claimants, citizens, permanent residents, and more!
How are your classes different from other schools?
Language classes at ICA focus on the English you need to be successful in your daily life.
Instead of using a textbook that is the same for everyone, teachers at ICA adjust their classes so students can study what they need and want to learn.
How will you decide my level?
ICA will review your placement assessment and place you in a level that will be a good challenge for you. You can submit any official assessment like CELPIP, IELTS, CLBPA/T, LINC Certificate. If you don’t have an assessment, you can complete a free reading &
listening assessment online at CLB-OSA.
Can I change my class level?
If you find a class too difficult or too easy and your teacher agrees, we are happy to transfer you to a different level if there is space available.
Classes often fill up, and we cannot guarantee that space will be available in every class.
Will this help me complete my LINC level faster?
This class is separate from the LINC program and any assessments you do will not be added to your LINC record. However, working on your English skills in this class may help you be more successful in your LINC assessments.
Will I get a certificate?
If you attend an ICA language course and have at least 80% attendance, you will receive a completion certificate showing the number of weeks you attended. You can add your final score from course work by special request.